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Candidate Profile

Junior Business Analyst
5 Years Experience

Junior Business Analyst

5 Years Experience

I specialise in uncovering real business needs, aligning stakeholders, and guiding delivery teams toward solutions that are practical, scalable, and measurable. I work comfortably across discovery, delivery, and optimisation phases of complex digital initiatives.

Work Details

Location

Rotterdam, Netherlands

Mobility

Open to relocation within South Africa; willing to travel internationally for projects

Availability

Immediate

Languages

  • English
  • Dutch
  • German

Experience

Senior Business Analyst — Financial Services Group

Tech Stack

  • Lucidchart, Microsoft Office Suite, Python, Slack, Trello

Key Skills & Tools

Languages & Frameworks

  • BPMN, UML, User story mapping

Testing & Quality

  • Defect triage, Test case validation, UAT planning

Platform & Integration

  • CRM platforms, ERP integrations, REST API specifications

DevOps & Cloud

  • CRM platforms, ERP integrations, REST API specifications

Observability & Analytics

  • Business intelligence dashboards, KPI and performance reporting

Automation & AI

  • AI-driven reporting tools, Process automation analysis

Delivery & Collaboration

  • Agile / Scrum, Cross-functional facilitation, SAFe

Additional Tools & Technologies

  • Figma, Miro

Project Highlights

Core banking platform transformation

Led business analysis for a multi-year banking platform migration, coordinating between product, compliance, and engineering teams to ensure regulatory alignment and smooth phased delivery.

Enterprise CRM implementation

Gathered and prioritised requirements for a CRM rollout across sales and support teams, resulting in improved reporting accuracy and reduced operational overhead.

eCommerce process optimisation

Redesigned order fulfilment and returns workflows, reducing customer support queries and improving delivery turnaround times.

Professional Experience

Senior Business Analyst — Financial Services Group

2020 – Present

Technologies:

  • CRM platforms, ERP integrations, REST API specifications

  • Led requirements gathering for large-scale digital transformation initiatives

  • Facilitated workshops with executives, product owners, and technical teams

  • Produced detailed business cases, functional specifications, and process maps

  • Supported UAT cycles and post-release optimisation

Business Analyst — Enterprise Solutions Provider

2015 – 2020

Technologies:

  • CRM platforms, ERP integrations, REST API specifications

  • Analysed and documented business processes across multiple client environments

  • Translated stakeholder needs into clear functional requirements

  • Worked closely with developers and QA teams to ensure accurate delivery

Junior Business Analyst — Consulting Firm

2012 – 2015

Technologies:

  • CRM platforms, ERP integrations, REST API specifications

  • Supported senior analysts in requirements documentation and analysis

  • Assisted with data analysis and reporting

  • Participated in client workshops and discovery sessions

Education & Certifications

Education

Bachelor of Commerce (Information Systems)
University of Pretoria – 2020

Certifications

  • Certified Business Analysis Professional (CBAP)

  • Agile Business Analysis Certification

  • Technical Mentor – Volunteer mentor for junior developers through local coding communities

  • Team Lead (Rotational) – Acted as interim tech lead during senior staff transitions

  • Hackathon Judge – Volunteered as a judge for regional university hackathons

  • Open-source contributions and side projects
  • Fitness
  • Reading
  • Tech meetups and developer communities

Work Details

Location

Rotterdam, Netherlands

Mobility

Open to relocation within South Africa; willing to travel internationally for projects

Availability

Immediate

Languages

  • English
  • Dutch
  • German

Experience

Senior Business Analyst — Financial Services Group
2020 – Present
Business Analyst — Enterprise Solutions Provider
2015 – 2020
Junior Business Analyst — Consulting Firm
2012 – 2015

Tech Stack

  • Lucidchart, Microsoft Office Suite, Python, Slack, Trello

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Thank You for Registering!

You’re officially booked to donate blood on:

Wednesday, 9 July 2025

Anytime between 09:00 – 15:00

Monkey and River Offices, Eco Park, Centurion

If you have any further questions, feel free to call us on (012) 012 5828 or email us at info@monkeyandriver.com
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Thank You for Registering!

You’re officially booked to donate blood on:

If you have any further questions, feel free to call us on (012) 012 5828 or email us at info@monkeyandriver.com

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Monkey & River Hackathon 2025

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